Connecting monitoring to incident response
The project combined metrics, logs, and alerts for operational visibility.
My contribution
Implemented observability with AWS Managed Grafana and CloudWatch and connected SLI/SLO-based alerts to PagerDuty.
Outcomes
End-to-end observability and SLI/SLO-based alerting; no additional incident-response metrics are published.
Technology
Grafana, CloudWatch, PagerDuty, SLI/SLO
About this case study
Work with Certegy Payment Solutions. This page uses the existing public portfolio summary. Internal diagrams, decision records, and independent metric verification are not available here.